Policies

Liability Release

I give my permission to receive massage services.

I acknowledge that massage therapy is not a substitute for medical care, medical examination and diagnosis.

I understand that the service provider does not diagnose illnesses or injuries, or prescribe medications.

I will disclose all medical conditions that I am aware of and will inform my practitioner of any changes in my health status. I have clearance from my physician to receive massage therapy.

I understand the risks associated with massage therapy include, but are not limited to; superficial bruises or redness, short-term muscle soreness, exacerbation of undiscovered injury.

I, therefore release the service provider from all liability concerning these injuries that may occur during the massage session.

I understand the importance of informing the service provider of all medical conditions and medications I am taking, and to let the service provider know about any changes to these. I understand that there may be additional risks based on my physical condition.

I understand that it is my responsibility to inform the service provider of any discomfort I may feel during the session so he/she may adjust accordingly.

I understand that my personal health information will be collected. I understand that all information that I provide will be kept confidential unless required by law. I understand and consent that my personal information may be shared by the various care providers involved in my care and treatment.

I understand that I or the service provider may terminate the session at any point in time.

Cancellation Policy

We strive to render excellent care to you and the rest of our clients. Your care and treatment is a priority for us. We also ask that you respect your specialists' time and expertise as well. In an attempt to be consistent with this, we have a Cancellation Policy that allows us to schedule appointments for our clients, with respect for your time, the next clients' time, and the therapists' time.

Our policy is as follows:

We request that you give a notice no later than 24 hours prior to your scheduled appointment in the event that you cannot make it. If the client misses an appointment without contacting us, it is considered a missed or "no show" appointment. Additionally, if a client is more than 15 minutes late for an appointment, it will be considered as a "no show" appointment.

Client Rescheduling & Cancellation Policy:

Reschedules and/or Cancellations made by the client 24 hrs or more in advance of the scheduled appointment will require no fee.
Reschedules and/or Cancellations made within 24 hours of the scheduled appointment and Missed or "no show" appointments (to include being 15 minutes late for your scheduled appointment time) will be charged a cancellation fee equal to 100% of the scheduled service(s).