We strive to render excellent care to you and the rest of our clients. Your care and treatment is a priority for us. We also ask that you respect your specialists' time and expertise as well.  In an attempt to be consistent with this, we have a Cancellation Policy that allows us to schedule appointments for our clients, with respect for your time, the next clients' time, and the therapists' time.

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Our policy is as follows:

We request that you give a notice no later than 24 hours prior to your scheduled appointment in the event that you cannot make it. If the client misses an appointment without contacting us, it is considered a missed or "no show" appointment. Additionally, if a client is more than 15 minutes late for an appointment, it will be considered as a "no show" appointment.

 

 

Client Cancellation Policy:

• Cancellations made by the client 24 hrs or more in advance of the scheduled appointment will require no cancellation fee.

• Cancellations made within 24 hours of the scheduled appointment will be charged a cancellation fee equal to 50% of the scheduled service(s).

• Missed or "no show" appointments will result in a "no show" fee equal to the exact amount of the scheduled service.